Privacy Policy

1. Summary

HP Healing is a wellness-focused web application that helps users practice Ho’oponopono affirmations through guided sessions and tracking. We collect minimal data required to operate the service.

We do not sell your personal data.
We do not store your full payment card details.
Payments are handled by a third-party payment provider; we store only purchase/entitlement signals necessary to grant access.
You can request access or deletion of your account data by contacting support.

2. Information we collect

2.1 Account & authentication

To provide secure login, we use an external authentication provider (e.g., Auth0). We may receive and store:

A unique account identifier from the authentication provider (e.g., auth0_user_id).
Basic profile fields if provided by your login method (for example, email address), depending on your auth provider configuration.

2.2 Usage & session data

We store limited data to support session tracking and usage limits, such as:

Session timestamps and completion indicators.
Usage counters (e.g., daily sessions used).
Chosen session parameters (for example, repetition counts) as needed for functionality.

2.3 Technical data

Like most web services, we may log basic technical information for security and reliability:

Request metadata (timestamp, endpoint, response code).
Device/browser details and IP address (typically via server logs).

Note: We aim to redact or minimize personally identifiable information in logs where practical.

3. How we use information

We use collected information to:

Authenticate users and prevent unauthorized access.
Provide core app features (guided sessions, tracking, usage limits).
Grant premium access after verified purchase events.
Detect abuse, fraud, and security incidents.
Operate, maintain, and improve the service.

4. Sharing & disclosures

We may share data only in the following situations:

Service providers that help operate the service (e.g., hosting, authentication, payments), under appropriate safeguards.
Legal requirements when required to comply with applicable law, regulation, or valid legal process.
Security to investigate fraud, abuse, or protect users and the service.

We do not sell your personal information.

5. Payments

Payments are processed through a secure third-party payment platform. We do not store your full payment card details. Depending on the provider and purchase flow, we may receive limited payment-related information such as:

Purchase status (successful/failed/refunded),
Product/plan identifiers,
Transaction timestamps,
A provider event or transaction ID used for reconciliation and entitlement.

Premium access is granted based on verified payment events (for example, webhook confirmations), not merely a checkout redirect.

6. Security

We implement reasonable technical and organizational measures to protect information, including:

Secure authentication and token-based access controls.
Server-side validation for sensitive actions.
Monitoring and logging for security events (with an effort to minimize PII in logs).

No method of transmission or storage is 100% secure. If you suspect unauthorized access, contact support.

7. Data retention

We retain information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data (subject to any legal retention requirements).

8. Your choices

Access/Correction: You may request a copy of your account data or request corrections.
Deletion: You may request deletion of your account data.
Opt-out: If we send service emails (e.g., purchase receipts), you may not be able to opt out of essential transactional messages.

To make a request, contact support at cyberaka [at] cyberaka [dot] com.

9. Children’s privacy

HP Healing is intended for a general audience. If you believe a child has provided personal data without appropriate consent, please contact support and we will take appropriate action.

10. International users

HP Healing may be accessed from many countries. Data may be processed in the country where our service infrastructure or providers operate. By using the service, you understand that your information may be transferred and processed internationally.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised.

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